Krystal Cancun Hotel

Krystal Cancun Hotel

$$$$|View on mapCancun, Mexico|
8.4
75 photos
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Rooms and Guests2 Guests, 1 Room
Krystal Cancun Hotel
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Rooms and availability

Junior Suite
  • Max:
    2 persons
Romantic Oceanfront Room
  • Max:
    2 persons
Deluxe King Room
  • Max:
    4 persons
  • Bed options:
    1 King-size bed
  • Ocean view
  • Free Wi-Fi
  • Shower
Show 9 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Plunge pool

Infinity pool

Air conditioning
Facilities for kids

Children's play area

Children's pool

Kids club

Children's menu

Private beach

Beach access

Sun loungers

Beach umbrellas

Guest Parking

  • Private parking is possible on site for free.

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room view

  • Sea view
  • City view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Krystal Cancun Hotel

💵 Lowest room price 2552 R
📏 Distance to centre 10.9 km
🗺️ Location rating 9.6
✈️ Distance to airport 23.7 km
🧳 Nearest airport Cancun, CUN

Location
street view

Address
The address has been copied.
Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
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Explore hotel location on the panorama
street view
Paseo Kukulcan Km 9 Lotes 9 Y 9 A, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
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Coco Bongo
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The City Nightclub
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Beach
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Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurant
Hacienda El Mortero
210 m
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Vips
170 m
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Wings Army
180 m
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El Mortero Restaurant
210 m
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Hard Rock Cafe
410 m
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Monkey Business
230 m
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Abolengo Cancun
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Hooters Party Center
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Calypso"s Mexican Restaurant
350 m

Reviews of Krystal Cancun Hotel

8.4 /10
Great582 reviews
Verified 
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
#70 of 272 hotels in Cancun
Location9.6
Rooms6.2
Service7.0
Facilities8.0
Guest reviewsWrite a Review
  • M
    Mary
    United States
    left 1 review
    Wrote a review on Jan 14
    Very good
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining6.0
    7.2
    ocean view
    attentive wait staff
    excellent location
    noisy construction
    limited hot water

    The stay was enjoyable, especially given the beautiful ocean view from our Deluxe Room. The location was perfect, as it was close to nightlife options like Mandala Nightclub and Coco Bongo. Overall, a decent experience considering the price.

    Deluxe Room Ocean View
  • B
    Bob
    United States
    left 4 reviews
    Wrote a review on Dec 07
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining10.0
    9.4
    attentive staff
    local delicacies
    poolside dining

    Luxury Experience Beyond Expectations!

    Our stay for three nights in the Sea View Family Studio was a dream come true. We loved the attentive staff at the on-site restaurants. they surprised us with local delicacies that delighted our taste buds. Pro tip, reserve a table by the poolside for a magical sunset dinner!

    Family Studio Sea View
  • T
    Travis
    United States
    left 11 reviews
    Wrote a review on Nov 18
    Perfect
    Recommends the hotel
    Location10.0
    Rooms9.0
    Service8.0
    Dining7.0
    9.2
    breathtaking ocean views
    infinity pool

    From the moment I arrived, the breathtaking ocean views from my Deluxe Room were mesmerizing! The stunning infinity pool felt like a slice of paradise, the perfect spot to unwind with a cocktail in hand. Plus, every sunset was a magical experience that left me in awe!

    100% recommend ❤️🌊

    SingleDeluxe Room Ocean View
  • S
    S.
    United States
    left 1 review
    Wrote a review on Nov 18
    Perfect
    Recommends the hotel
    Location10.0
    Rooms10.0
    Service10.0
    Dining8.0
    9.8
    ocean view
    fried tacos

    I loved the stunning ocean view from my room. The pool was amazing, perfect for chilling out. They also had an awesome surfing school nearby, which was a blast! Definitely check out the snack bar for the best fried tacos.

    Felt so at home, no complaints.

    SingleDeluxe Room With Ocean View
  • M
    Morris
    United States
    left 3 reviews
    Wrote a review on Nov 15
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    8.8
    good food
    pleasant stay

    It was just a nice choice for a weekend adventure in Cancun with a good price-quality ratio. The food was surprisingly good, much better than I expected!

    Romantic Room With Ocean View
  • J
    Jerome
    United States
    left 3 reviews
    Wrote a review on Nov 14
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service7.0
    Dining6.0
    8.6
    beachfront access
    clean lobby
    elegant atmosphere
    limited dining options
    low food quality

    I truly appreciated the beautiful beachfront access and the inviting, clean lobby. The hotel features large white tile floors and a lovely marble staircase, creating an elegant atmosphere that felt safe and accessible for me during my stay.

    More dining options would enhance the experience.

    Romantic Room With Ocean View
  • M
    Mike
    United States
    left 1 review
    Wrote a review on Nov 14
    Perfect
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service7.0
    Dining6.0
    9.8
    beachfront access
    great location
    air conditioning issues
    slow service

    The beachfront access was amazing! 🌊 The location made everything easy. However, the air conditioning in our room had some issues and took a little while to fix. Overall, it was a nice stay.

    Deluxe Room Ocean View
  • K
    Kevin
    United States
    left 10 reviews
    Wrote a review on Nov 05
    Very good
    Recommends the hotel
    Location8.0
    Rooms6.0
    Service5.0
    Dining5.0
    7.0
    well-maintained beach
    enjoyable pool
    great vibe
    cold room service
    dining service issues
    disappointing meal

    I had a decent experience at this hotel. The pool and beach areas were well-maintained and enjoyable, providing a great vibe for relaxation. However, I did encounter some issues with room service, as my meal arrived cold and didn't meet expectations, which was disappointing. It's a suitable choice for short stays, but improvements in dining service would enhance the stay.

    Standard King Room
  • H
    Harry
    United States
    left 5 reviews
    Wrote a review on Nov 02
    Nice
    Recommends the hotel
    Location8.0
    Rooms5.0
    Service6.0
    Dining4.0
    6.2
    beachfront access
    convenient nightlife
    ocean views
    dated facilities

    The beachfront access offers stunning ocean views, perfect for relaxing or a casual stroll. The location provides easy access to local nightlife and dining within just a few blocks, making it an ideal spot for those wanting some activity after sunset.

    The hotel feels dated, with noticeable wear like missing pool tiles and all-too-sandy floors in the room. I was frustrated by the lack of bottled water after the first night, and the kitchenette was missing basic supplies like dish soap and cutlery. Plus, the air conditioning in my room struggled to maintain a comfortable temperature, which made for some uncomfortable nights.

    SingleStandard King Room
  • A
    Arthur
    United States
    left 15 reviews
    Wrote a review on Nov 01
    Great
    Recommends the hotel
    Location10.0
    Rooms7.0
    Service7.0
    Dining8.0
    8.0
    unbeatable location
    beachfront vibes
    nearby dining options
    air conditioning issues

    Had an amazing time with friends! The location is unbeatable, right in the heart of all the action. We enjoyed the beachfront vibes and appreciated the variety of nearby dining options. Make sure to visit the local bars and restaurants for a taste of the nightlife! Overall, a great spot for fun and relaxation.

    We had some issues with the air conditioning in our room, which was a bit frustrating. We had to wait for a maintenance staff to address it, but thankfully it got sorted out eventually.

    Deluxe Room Ocean View
  • G
    George
    United States
    left 10 reviews
    Wrote a review on Oct 01
    Great
    Recommends the hotel
    Location10.0
    Rooms7.0
    Service6.0
    Dining8.0
    8.4
    gorgeous beach
    vibrant atmosphere
    breakfast buffet
    missing breakfast staples
    limited customer service

    The location was unbeatable, right by a gorgeous beach with crystal-clear water. I loved being able to easily walk to nearby restaurants and enjoy the vibrant atmosphere. The breakfast buffet was a highlight, offering a good variety to start the day but was missing some breakfast staples like bacon and sausage. Overall, it was a great base for enjoying Cancun's nightlife and beachfront vibes.

    Romantic Room With Ocean View
  • J
    Joe
    United States
    left 2 reviews
    Wrote a review on Sept 14
    Perfect
    Recommends the hotel
    Location9.0
    Rooms9.0
    Service10.0
    Dining8.0
    10.0
    infinity pool
    free wi-fi
    pleasant cleaning staff

    Comfortable room, delightful service, the cleaning staff was always very pleasant and the amenities like the infinity pool and free wi-fi made our stay enjoyable. It's conveniently located just 25 km from the airport.

    Liked everything.

    Standard King Room
  • J
    Joe
    United States
    left 1 review
    Wrote a review on Aug 14
    Perfect
    Recommends the hotel
    Location0.0
    Rooms0.0
    Service0.0
    Dining0.0
    9.8

    The beachfront access was absolutely amazing!

    The air conditioning in our room struggled to keep things cool.

  • S
    Sophia
    United States
    left 4 reviews
    Wrote a review on Aug 08
    Great
    Recommends the hotel
    Location9.0
    Rooms7.0
    Service9.0
    Dining7.0
    8.2
    friendly staff
    beach atmosphere
    vibrant culture
    cleanliness issues

    I enjoyed my stay at Krystal in Cancun. The friendly staff, especially at the beach, made the experience memorable. The vibrant atmosphere filled with culture is a highlight. However, the cleanliness issues with the pool detracted from my overall enjoyment.

    SingleDeluxe Room Ocean View
  • H
    Herbert
    United States
    left 2 reviews
    Wrote a review on Aug 05
    Perfect
    Recommends the hotel
    Location0.0
    Rooms0.0
    Service0.0
    Dining0.0
    9.6

    The beach's stunning white sand and clear waters were unforgettable, while friendly staff helped make our stay pleasant. However, the intense sales pressure during the timeshare presentation was overwhelming.

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Check rooms and rates
Check-in
Select date
-
Check-out
Select date
Rooms and Guests2 Guests, 1 Room